Technical Supports

As a specialized supplier, we do not just design, provide, and install electronic security systems and fire alarm or fire-fighting systems, we commit to carry out other professional services such as:

Product Training and Update

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After delivery or/and installation of the equipment, our engineers will provide instruction operator general knowledge about the products, installation procedures, configuration and operation procedures.

In addition, we also organize regular road shows, workshops or update our customers the latest products and technical solutions in the world.

Product Warranty

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Warranty is provided for products we supply according to the manufacturer’s maintenance policy or according to the individual demands of a specific project.

Our technicians will contact our customers on a regular basis for a follow-up as well as to respond to requests of troubleshooting. Additionally, we always stock spare parts for a quick replacements of the malfunctioning equipment, and this help your system operate without delay.

Maintenance service

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After warranty period of the equipment or system, we continue to provide our service by maintenance contracts. Usually, your systems will be inspect and maintain quarterly.

Incase of unexpected trouble, our technicians will be dispatched to your site for inspection and repair within twelve hours. Operating and maintenance records will be kept and reported regularly our customers for notification and approval.

Repair service

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We will readily provide repair services for equipment we supplied when expiry of warranty period or equipment installed by other contractors in case of need.

As an advantage, since we have a business relationship with most major manufacturers like UTC Fire & Security, Pelco by Schneider Electric, Fermax, Bosch, Tyco, Honeywell, Sony, Panasonic so the spare parts are always genuine which helps the equipment operate in a compatible and stable condition.

WEBLINK
SUPPORT ONLINE
Sales
Mr. Ngo Hoang Danh
 mobile  0913754436

Maintenance

Mr. Pham Trong Tin
 mobile Hotline (HCM): 0902381039
Mr. Vu Trong Binh
 mobile Hotline (HN): 0968113588
Support
Mr. Nguyen Van Minh
 mobile 0909079114

T&T SECURITY

Binh Duong Branch Office

75/11 Ngo Gia Tu Street, Chanh Nghia Ward,
Thu Dau Mot City, Binh Duong Province
  
Tel : +84 28 3925 6331 (ext: 344)

Head Office

9A Nam Quoc Cang Street
Pham Ngu Lao Ward, Distric 1, HCM City
Tel : +84 28 3925 6331- Fax : +84 28 3925 6332

Hanoi Branch Office

342B Nghi Tam Street
Quang An Ward, Tay Ho District, Ha Noi City
Tel : +84 24 3556  1746- Fax : +84 24 3556 1749